Frequently Asked Questions

People often ask why a formal report matters if they already “have evidence.” Because reviewers at banks, card issuers, processors, and authorities need a structured, verifiable case file, not a folder of screenshots. DIY evidence often lacks proof mapping (what happened when + the exhibit that proves it).

Our report packages your materials into a reviewer-friendly format that can strengthen clarity and reduce confusion. If you’ve already collected evidence, that’s step one. Let us turn it into a report that supports your report submission that can eventually enhance your dispute process.

No. Outcomes depend on external parties and factors outside our control.
No. We do not provide legal advice or legal representation.
Often. We can often summarize observable activity from provided data, but attribution is not guaranteed.
Timeline, URLs, payment details, screenshots, chats/emails. For crypto: wallet addresses and TXIDs.