What to Do After an Online Scam
These guides help you preserve evidence, but institutions don’t review ‘tips’ — they review structured documentation.
Act quickly: stop payments, preserve evidence, and secure your accounts.
Banks, card issuers, and fraud teams assess disputes based on documented evidence and timelines. Scattered screenshots and verbal summaries rarely convey what happened clearly enough for review. Our reports structure raw evidence into proof-mapped timelines that reviewers can validate quickly. If you’ve already started collecting evidence, don’t stop there — we’ll package it into a report that strengthens your case.
Stop the bleeding
- Stop all payments immediately
- Do not send additional transfers or fees
- Do not install remote access software
- Take screenshots before closing anything
Preserve evidence
- Capture balances, deposits, withdrawals, errors
- Save chats and emails with timestamps
- Record exact URLs and usernames
- Export chat logs where possible
Write a simple timeline
- First contact date and platform URLs
- Each payment with date, amount, method
- Each withdrawal attempt plus response
- Keep it factual, not narrative
Secure your accounts
- Change passwords for email and financial accounts
- Enable two-factor authentication
- Check for suspicious email forwarding rules
- Record what documents you shared and when
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We stand out through meticulous data collection, advanced forensic technology, experienced investigators, and a collaborative approach with clients and legal counsel.
What our clients say
Real stories from people we've helped reclaim what's theirs.
Sarah M.
February 2026
I'd already given up after my bank's first rejection. Their detailed report highlighted points I never would have spotted. The tone was professional but firmly on my side throughout.
Daniel R.
November 2025
I was embarrassed to admit how much money I'd lost. They treated me with respect and focused on the facts. The final report gave my case a structure it never had before.
Emily W.
August 2024
I didn't know how to explain months of messages and transfers. They turned everything into a clear, step‑by‑step timeline. The investigator told me it was one of the clearest cases they'd seen.
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From initial evidence gathering to detailed analysis and final reporting.
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Everything you need to know about our investigation services and recovery process.
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Need help organizing your evidence into a structured report? Contact us today for a free consultation to explore your options and develop an investigative plan.