What to Do After an Online Scam
These guides help you preserve evidence, but institutions don’t review ‘tips’ — they review structured documentation.
Act quickly: stop payments, preserve evidence, and secure your accounts.
Banks, card issuers, and fraud teams assess disputes based on documented evidence and timelines. Scattered screenshots and verbal summaries rarely convey what happened clearly enough for review. Our reports structure raw evidence into proof-mapped timelines that reviewers can validate quickly. If you’ve already started collecting evidence, don’t stop there — we’ll package it into a report that strengthens your case.
Stop the bleeding
- Stop all payments immediately
- Do not send additional transfers or fees
- Do not install remote access software
- Take screenshots before closing anything
Preserve evidence
- Capture balances, deposits, withdrawals, errors
- Save chats and emails with timestamps
- Record exact URLs and usernames
- Export chat logs where possible
Write a simple timeline
- First contact date and platform URLs
- Each payment with date, amount, method
- Each withdrawal attempt plus response
- Keep it factual, not narrative
Secure your accounts
- Change passwords for email and financial accounts
- Enable two-factor authentication
- Check for suspicious email forwarding rules
- Record what documents you shared and when
Contact Us Now
Need help organizing your evidence into a structured report? Contact us today for a free consultation to explore your options and develop an investigative plan.
F.A.Q.
Everything you need to know about our investigation services and recovery process.
- Only if it’s safe to do so and helps preserve evidence. Do not send more money.
- As quickly as possible. Evidence can disappear and reporting deadlines vary.
- No.